Orders will generally ship within 2 - 3 business days from the item’s checkout date.

Orders received after 2PM EST will begin processing on the following day.

Orders received after 2PM EST on Fridays will begin processing the following week.

Fulfillment and shipping days do not include weekends or US Holidays.

We’ll send you two emails once you make your purchase:

Order confirmation : We’ll send this email as soon as our system accepts your order, usually within minutes of placement. Please contact us if you haven’t received this email and we’ll double check to confirm your order in our system.

Shipping confirmation : We’ll send this email as soon as your order leaves our warehouse. It will come with tracking information so you’ll be informed of the shipping progress of your order. Depending on the shipping option you choose, it may take a few days to receive this email. If it has been a few weeks and you have not received your order OR this email, please contact us and we’ll look into the order issue for you.

• Customers can log into their customer account to track their order on the order status page. Customers without an account may need to verify their email address or phone number along with the order number. 
• Customers can also install the Shop app from the order status page of a Shopify store to track orders. The app will automatically sync with Shopify to display orders placed from that store. For orders from other stores, the app can locate emails with tracking numbers if the customer uses Gmail or Outlook.

We utilize most major carriers and apply negotiated rates for our customers. Exact shipping charges are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart. The rates listed in the table below are approximate charges and will vary based on the destination, carrier, and the mode of transportation selected at checkout. 

The total shipping cost is calculated by adding a base "Per Shipment" cost and various "Per Item" costs. The "Per Item" cost depends on the item, and is based on the quantity of items, the weight, or volume (referred to as the dimensional weight) of each package. The table below shows the base “Per Shipment” rate used as a minimum for shipping. Rates increase, or vary, from the base rate depending on the items in the cart.

Shipping rates and estimated delivery times depend on the shipping speed that you select and the weight/size of the items in Your Cart.

Yes. SWORD® products are certified gluten-free from finished manufactured goods.

No. SHIELD products are not certified gluten-free as they contain a small amount of real Cane Sugar to enhance flavor and speed absorption.

Sword Performance utilizes the phrase, "Best By" to describe the quality date of production. This date indicates when a product will be best flavor or quality; it is not a purchase or safety date. Due to the all-natural ingredients found in our products and adherence to the Food and Drug Administration (FDA) standards, Sword Performance products are still safe for consumption after the "Best By" date if properly handled and stored.

Per guidelines recommended by the Food Safety and Inspection Service (FSIS) under the United States Department of Agriculture (USDA), manufacturers can provide dating to help consumers and retailers decide when a food/beverage product is of best quality. However, these dates are only recommendations ; dates are not required by Federal law nor are they indicative of the product's safety. The USDA estimates that 30 percent of the food supply is lost or wasted at the retail and consumer levels. One source of this waste is due to confusion about the meaning of dates displayed on a food/beverage product. To help reduce waste, FSIS recommends that manufacturers and retailers utilize product date phrasing such as "Best if Used By." If a product is not displaying signs of spoilage, it should considered wholesome and may, purchased, donated, and consumed beyond the labeled "Best By" date.

Absolutely! Our SWORD® products are a great option for kids and young adults who are active. With 60% less sugar than traditional sports drinks and flavor from real fruit combinations, our drinks are great options for practice and games, especially during the summer heat. To note, our drinks are much less sweet than other drinks they might be used to, but with none of the excess ingredients like preservatives, emulsifiers, artificial coloring agents, or artificial sweeteners, you can rest assured they'll feel great and have happy tummies!.

No need to be alarmed! When first mixed, they will be cloudy but will become clearer within a minute as the ingredients mingle with the water. Your body has to work harder to process added coloring agents that are found in other sports drinks - which is why you won't find them here.

In general, we recommend consuming one 20-ounce serving of SWORD® per hour of strenuous activity. This ratio can vary by individual, however, and we encourage you to always drink to your personal thirst. The amount of fluid you require will depend on not only the conditions (like temperature and humidity) but also length and intensity (how long, how hard, and how far) of your activity.

One easy way to check if you’re drinking enough is to weigh yourself before and after a workout. If you’re losing more than 3% in total body weight, your performance is almost certainly suffering and you probably need to increase your fluid intake

Yes. Many athletes have shown that SWORD® can be mixed anywhere between half strength all the way to double strength in 20 ounces and still taste great with a happy stomach. Because SWORD® provides 140 calories and 470 mg of sodium in one 20-ounce serving, it can be applied to meet the needs of athletes who require a specific nutritional regimen for their sport-specific applications.

When adjusting the strength of SWORD® to your nutritional regimen, we encourage you to do so on training days and listen to your body.

1. Add approximately 10oz of water to your sports bottle.

2. Add your desired amount of powder (1 SHIELD® Powder Single, 1 SWORD® Powder Single, or 1 scoop from SWORD® 30-Serving Resealable Bag).

3. Add the remaining 6-10oz of water to your bottle. If you'd like to add ice to your drink, now's the time to add - or you can always put it in the refrigerator to cool down, if you have time.

No, the formulations are identical. Our ready-to-drink versions are mixed at recommended strength.

SWORD® is a natural product unlike the big brands you might see on television. Your body simply doesn’t need artificial colors and flavors. SWORD® will stay with you longer and you won’t get the sugar spike and crash that can occur with other sports drinks. You will also get less stomach distress as SWORD® is quickly absorbed into your bloodstream due to its low osmolality.

Yes, we’ve experienced it ourselves and heard from individual people, athletes, industrial workers, and the medical and athletic professional community on a regular basis. The reason why muscle cramps occur during exercise has been a hot topic of debate in the scientific research community for well over 3 decades now. The three major theories behind why a muscle cramps are muscular fatigue, an electrolyte imbalance, and dehydration. The formulation of SWORD® addresses each of these three areas.